TERMS OF SERVICE

Last Updated: 2026-06-22

Welcome to First Wellness Coach LLC (“Company”, “we”, “our” or “us”). By accessing our website or purchasing services from us, you agree to these Terms of Service.

1. Company Information

First Wellness Coach LLC
EIN: 36-5181651

30 N Gould St #6830
Sheridan, WY 82801
United States

Website: https://firstwellnesscoach.net

General Contact: [email protected]
Support: [email protected]
Billing: [email protected]
Phone: +1 (307) 271-8356

2. Services

Coaching, consulting, wellness guidance, education, training programs, personalized plans, handover sessions and related merchandise.

Services are customized based on the client’s submitted information, intake forms, discussions, goals and requirements.

3. No Subscription or Recurring Billing

Unless explicitly agreed in writing, the Company does not use recurring subscriptions or automatic recurring billing.

4. Quotes and Acceptance

Following an intake or assessment process, the Company may provide a personalized quote for services.

A service agreement is formed once the client accepts the quote verbally, electronically, in writing or by proceeding with the engagement.

5. Payment Terms

Unless otherwise agreed in writing, payment is due upon delivery and handover of the agreed service.

Delivery may include personalized plans, recommendations, coaching sessions, handover sessions, reports, guidance documents, and digital materials.

The Company reserves the right to require partial or full prepayment for certain services.

6. No Refunds Policy

Due to the personalized and customized nature of the services provided:

  • All sales are final.

  • Services are non-refundable once work has commenced.

  • Services are non-refundable once delivery or handover has occurred.

Clients acknowledge that the Company invests professional time, analysis, planning and intellectual effort specifically tailored to each client.

Nothing in this section limits any rights that cannot legally be excluded under applicable law.

If the Company elects, in its sole discretion, to provide a refund, such action shall not create an obligation to provide refunds in future cases.

7. Acceptance of Deliverables

Unless the client identifies a material defect within seven (7) calendar days of delivery, all deliverables shall be deemed accepted.

Acceptance of deliverables does not create any refund right.

8. Evidence of Delivery

Clients acknowledge that delivery may be evidenced by email correspondence, intake forms, meeting records, coaching session attendance, handover sessions, delivered reports, personalized plans, and electronic communications. Such records may be used to demonstrate fulfillment of services.

9. Client Responsibilities

Clients agree to provide accurate information, participate honestly in intake and coaching processes, use recommendations responsibly and consult qualified medical professionals where appropriate.

Clients remain solely responsible for decisions, actions, health choices, financial outcomes and implementation of recommendations.

10. No Medical Advice

The Company does not provide medical diagnosis, treatment or emergency healthcare services.

Any wellness, coaching, lifestyle, fitness or performance-related information is provided for educational and informational purposes only.

11. Results Disclaimer

The Company does not guarantee specific results, outcomes, earnings, health improvements or performance improvements.

12. Intellectual Property

All materials, plans, frameworks, documents, videos, presentations and content provided by the Company remain the intellectual property of the Company unless otherwise agreed in writing.

Clients may not reproduce, distribute, resell, publish or commercially exploit Company materials without written permission.

13. Platform Availability

The Company may temporarily suspend access to the website, client portal, digital resources or services for maintenance, upgrades, security reasons or circumstances beyond its reasonable control.

The Company does not guarantee uninterrupted availability.

14. Right to Refuse Service

The Company reserves the right to refuse service, terminate engagements, suspend accounts or discontinue access to services where a client behaves abusively, engages in fraudulent activity, violates these Terms, creates unreasonable risk to the Company, or attempts chargeback abuse.

15. Termination

The Company may terminate or suspend access to services at any time for violation of these Terms.

Termination does not affect payment obligations arising before termination.

16. Force Majeure

The Company shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, internet outages, cloud provider outages, payment processor disruptions or similar events.

17. Chargebacks

Clients agree not to initiate unjustified chargebacks or payment disputes for validly delivered services.

The Company reserves the right to provide intake records, communications, delivery evidence and handover records in response to disputes.

18. Electronic Communications

By using the services, the client consents to receiving communications electronically.

19. Governing Law

These Terms shall be governed by the laws of the State of Wyoming, United States.

The parties agree to attempt good-faith resolution before litigation.

Venue shall be Sheridan County, Wyoming, or the applicable federal court having jurisdiction.

20. Contact

General Inquiries: [email protected]
Support: [email protected]
Billing: [email protected]
Website: https://firstwellnesscoach.net

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